Terms and Conditions
By allowing iTFT Computers (here in after referred to as “we,” “us,” or “our”) to work on your computer or laptop (hereinafter referred to as “device”), you (the “customer” or “you”) agree to the following terms and conditions:
- Agreement to Terms and Conditions: By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
- Diagnostic and Repair Services: We will perform necessary diagnostic tests and repairs on your device with reasonable efforts to identify and resolve the issue(s). However, we cannot guarantee that we will be able to repair your device or that the issue(s) will not reoccur.
- Unrepairable Devices: If we are unable to repair your device, we will return it to you in the same physical condition it was in when you gave it to us.
- No Responsibility for Data Loss: We are not responsible for any loss of data or damage to your device’s storage that may occur during the diagnostic or repair process. We strongly recommend that you back up your data before submitting your device for repair.
- No Responsibility for Data Loss: We are not responsible for any loss of data or damage to your device’s storage that may occur during the diagnostic or repair process. We strongly recommend that you back up your data before submitting your device for repair.
- No Responsibility for Electronics Failure: We are not responsible for any electronics failure or damage to your device that occurs due to ongoing issues that existed before our testing and repair process, for example overheating, physical damage, screen damage, water damage, etc.
- Repair Guarantee: We guarantee our repairs for 12 months from the date of the issued invoice for the same issue that was initially repaired. If the same issue reoccurs within the 12-month period, we will repair the device at no additional cost to you. This guarantee does not cover any new or unrelated issues that may arise during the guarantee period.
- No Warranty: Except for the repair guarantee in Section 6, we provide no express or implied warranty for our services, except as required by law. Any warranty or guarantee on parts or components replaced during the repair process will be subject to the manufacturer’s terms and conditions.
- Limitation of Liability: Our liability for any damages, losses, or injuries arising from our services is limited to the amount you paid for our services. We shall not be liable for any indirect, incidental, consequential, or punitive damages.
- Indemnification: You agree to indemnify, defend, and hold iTFT Computers and its employees, agents, and contractors harmless from all claims, losses, liabilities, damages, expenses, and costs (including reasonable legal fees) arising from or in connection with your use of our services.
- Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
- Modification: We reserve the right to modify these terms and conditions at any time without notice. Your continued use of our services after any modification constitutes your acceptance of the modified terms and conditions. By allowing iTFT Computers to work on your device, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not submit your device for repairs or upgrades.
- Device Abandonment Clause: In the event that a customer leaves their device at iTFT Computers without any communication or response within 30 days from the date of our last correspondence, iTFT Computers reserves the right to dispose of the device. iTFT Computers will make reasonable efforts to contact the customer via the provided contact information to inform them about the status of their device. This includes sending notification messages through email, telephone calls, WhatsApp, and any other available contact method. However, if the customer does not respond or make arrangements for the collection of their device within the specified timeframe, iTFT Computers may consider the device abandoned. iTFT Computers accepts no responsibility for the loss or damage to the device or any data stored on it once the disposal process has been initiated. The customer acknowledges that it is their responsibility to collect their device promptly or inform iTFT Computers about their decision. The customer understands and agrees that any outstanding fees or charges for services rendered up to the point of device abandonment will still be applicable, and iTFT Computers may exercise any legal remedies available to recover the outstanding amounts. By leaving their device for repair, the customer acknowledges and accepts the terms and conditions outlined, including the provisions related to abandoned devices and disposal.
Privacy policy
This Privacy Policy covers iTFT Computers treatment of personally identifiable and other information collected and received by iTFT Computers. It encompasses information related to your past use of iTFT Computers' products and services. The terms "Data" and "information" refer to personally identifiable information, such as your name, address, email address, or phone number, which is not publicly available. In cases where personally identifiable data is used, we explicitly state its usage in our privacy policies. All other data is either anonymous or used in a pseudonymous manner. This Privacy Policy also provides information about cookies, including the use of cookies by iTFT Computers and third parties, as well as instructions on how to disable such cookies. It's important to note that this Privacy Policy does not apply to practices employed by companies that iTFT Computers does not own or control, nor does it cover individuals who are not employed or
Information collection and use
iTFT Computers automatically receives and records information on our server logs from your browser, including your IP address, iTFT Computers cookie information, software and hardware attributes, and the page you requested. iTFT Computers utilizes information, including anonymous and pseudonymous data, as well as personally identifiable information, for the following general purposes: personalizing the advertising and content you see, fulfilling your requests for products and services, improving our services, contacting you, conducting research, and providing anonymous reporting for internal and external clients. INFORMATION SHARING AND DISCLOSURE iTFT Computers does not rent, sell, or share information about you (including personally identifiable information) with other individuals or non-affiliated companies, except for the purpose of providing products or services you have requested, with your permission.
Confidentiality and security
We restrict access to information about you to employees who, in our belief, reasonably require contact with that information to provide products or services to you or to perform their jobs. We have implemented physical, electronic, and procedural safeguards to fulfill our legal obligations and protect information about you. To learn more about security, including the measures we have taken and the steps you can take, please read the "Security at iTFT Computers" section.
Posting on publicly accessible areas
A publicly accessible area refers to any part of iTFT Computers that is accessible to the general public and may be indexed by search engines. iTFT Computers offers you the opportunity to post, submit, and exchange content and information on publicly accessible areas, such as iTFT Computers Groups, iTFT Computers Message Boards, and iTFT Computers Answers. Exercise caution when disclosing personally identifiable information in publicly accessible areas. Remember that this information may remain indefinitely in the publicly accessible area of the service. Additionally, depending on the specific service, other users may be able to view two or more of your individual postings collectively. You are solely responsible for any information you disclose and disseminate on publicly accessible areas.
Changes to this privacy policy
iTFT Computers may update this policy from time to time. In the event of any substantial changes to the way we use your information, we will notify you by sending a notice to the primary email address specified in your iTFT Computers account or by prominently posting a notice on our pages.